This Privacy Policy explains how 247Candle processes information when you use the 247Candle website and related email notifications (collectively called the "Services").
The content created, uploaded or displayed through the Services (collectively called "Content") may include:
The Services allow users to light online candles and share messages in memory of deceased persons. Some features can be used without an account. Registered users can create and manage Pages.
Pages are public by default. This means that other visitors may be able to view the Page and add Content to it. Please do not share information that you do not want to make public.
We collect and use your information to provide, secure and maintain our Services.
If you create an account, we process the information you provide, such as your name, email address and password. You may use your real name or a pseudonym.
We use your contact information only to provide account-related and service-related communications, and to help prevent spam, fraud or abuse.
We may process your country and IP address for security, fraud prevention and basic service operation. We do not use GPS or mobile tower data to determine your precise location.
We use only functional cookies that are necessary for the operation and security of the website. These cookies support sessions, login functionality, form security and basic website functionality. We do not use cookies to analyse behaviour, track users or build profiles. Because these cookies are necessary for the website to function, no separate consent is required for their use.
We may receive limited technical information when you use the website, such as your browser type, operating system and the pages requested. We use this information only to operate, secure and maintain the website. We do not use this information for analytics, advertising, behavioural tracking or profiling.
Other users may share or disclose information about you, such as when they mention you or share a photo of you. We do not use advertising partners or share personal information for advertising.
When you log into your account, we associate your session with your account so that we can authenticate you, keep you logged in and protect the security of the Services.
We use service providers such as hosting providers to operate the website. They may process personal information only as necessary to provide services to us and under appropriate confidentiality and security obligations.
We may preserve or disclose information when reasonably necessary to comply with the law, protect safety, address fraud or security issues, or protect our rights and the rights of users.
Information you choose to make public may be visible to other people and may be indexed by search engines.
You can delete your account through your account settings. When your account is deleted, your profile and associated Content will no longer be publicly available on 247Candle. Some information may need to be retained for legal, security or backup purposes.
You can remove candles and other Content through your logged-in account portal. If you lit a public candle without an account and want it removed, please contact us through the contact form.
Please note that search engines or other third parties may retain copies of public information even after it has been removed from 247Candle.
We may update this Privacy Policy from time to time. The most current version will be available at 247Candle.com/privacy. Any changes will take effect when the updated Privacy Policy is published. We encourage you to review this Privacy Policy periodically.
Date of Publishing: September 13, 2026